[Fast way] How Do I Get a Refund from Duolingo?

For millions across the globe, Duolingo has become the go-to app for language learning. With its gamified approach and easy-to-digest lessons, it’s no wonder it’s so popular. But what happens when you’ve made an in-app purchase and later decide you want a refund? Whether you accidentally bought the premium version or just changed your mind, here’s a detailed guide on How Do I Get a Refund from Duolingo.

How to get duolingo refund fast like reddit guide?

Must check: How to Change Duolingo App Icon?

Contents

How Do I Get a Refund from Duolingo?

Before diving into the steps, it’s essential to familiarize yourself with Duolingo’s refund policy.

For most purchases, there’s usually a 48-hour window to claim a refund.

However, this period might vary based on your geographical region and the platform (iOS or Android) through which the transaction occurred.

Accidently bought 1 year of duo super can I get refund?
byu/thomaswrocks induolingo

Step-by-Step Guide to Requesting a Refund

Refund Through Duolingo’s Website:

Begin by logging into your Duolingo account.
Navigate to the “Settings” menu and choose “Payments & subscriptions”.
Identify the purchase in question and click on “View” adjacent to it.
From there, simply follow the on-screen prompts to launch your refund request.

Refund For iOS (Apple) Users:

If your purchase was via an iPhone or iPad, your refund must be processed through Apple, as they handle the transaction.

To initiate this, visit “Report a Problem” on Apple’s official website or access this feature via your iOS device’s settings.
Once there, locate the Duolingo transaction, and opt for the refund request, specifying your reason.

Refund For Android (Google Play) Users:

Android users will need to access the Google Play Store.
Once opened, click on the menu icon (often three horizontal lines) and navigate to “Account”.
Within “Purchase History”, you’ll find the Duolingo transaction.
Select this item and tap “Refund” to kick off the process.

CHECK OUT: How To Cancel Duolingo Free Trial?

Can You Refund a Duolingo Purchase?

Yes, it is possible to refund a Duolingo purchase. However, the window for securing a refund typically spans 48 hours following the transaction.

The exact procedure and eligibility might vary depending on your region and the platform (iOS or Android) used for the purchase.

Remember, for iOS users, the refund process will have to be initiated via Apple, and for Android users, it’s through the Google Play Store.

How Do I Cancel My Duolingo Payment?

If you’ve subscribed to Duolingo Plus or any other premium features, you can cancel the recurring payment directly from your account settings:

Cancel On the Duolingo Website:

Log into your Duolingo account.
Navigate to “Settings” and then “Payments & Subscriptions”.
Here, you will have the option to cancel your ongoing subscription.

Cancel on iOS

On your device, go to “Settings”.
Click on your Apple ID and then tap on “Subscriptions”.
Locate the Duolingo subscription and opt for “Cancel Subscription”.

Cancel on Android

Open the Google Play Store on your device.
Tap the menu icon, then “Subscriptions”.
Find the Duolingo subscription and choose “Cancel”.

It’s essential to cancel your subscription at least 24 hours before your next renewal date to avoid the next month’s charges.

Will Duolingo Stop Charging Me If I Delete My Account?

Simply deleting the Duolingo app or your Duolingo account will not automatically halt any active subscriptions or recurring payments.

You must cancel the subscription manually, as detailed in the section above. If you merely delete your account without canceling, you might continue to get charged.

Why Did I Get Charged for Duolingo?

There are a few reasons you might see a charge linked to Duolingo:

Duolingo Plus Subscription: This is a premium, ad-free version of Duolingo which is a paid service. If you’ve subscribed to it, you’ll be charged according to your subscription plan (monthly, yearly, etc.).
Trial Period Ending: Duolingo occasionally offers free trial periods for its premium service. If you’ve availed one and did not cancel it before the trial ended, you might be automatically shifted to a paid subscription.
In-App Purchases: Duolingo has a store where users can purchase items using virtual currency (gems/lingots) but occasionally there might be real-money transactions involved.

If you believe you’ve been wrongly charged or there’s an error, the best course of action would be to contact Duolingo’s customer support or your app store’s customer service for clarity.

Contacting Duolingo’s Customer Support

If, for some reason, the standard refund routes aren’t working for you or if your situation is unique, your best bet would be to directly contact Duolingo’s customer support.

Their team can offer guidance specific to your situation and help smooth out any issues.

Download: Duolingo MOD APK

Final Thoughts

While Duolingo strives to ensure its users are satisfied, it’s worth noting that not all refund requests may get the green light. It’s imperative to ensure your request aligns with the platform’s guidelines and Duolingo’s policies.

If you’re contemplating a premium purchase on Duolingo in the future, perhaps consider their trial period first. This can give you a taste of the features, allowing you to make a more informed decision later on.

How Do I Get a Refund from Duolingo?

How Do I Get a Refund from Duolingo?